FAQs

FAQs

Return policy

Q: How long does NDC registration take and what is the cost?

Q: How do you protect proprietary formulations during registration?

Q: Once registered, how soon can production start?

Q: Where can I find official NDC registration information?

Q: How can I ensure a smooth FDA NDC registration process?

Q: What is the typical timeline for sunscreen NDC registration?

Q: Why is FDA NDC registration necessary for sunscreens?

Q: Can you provide halal-certified skincare products?

Q: Can I get samples of your products?

Q: Can you assist with FDA registration?

Q: Can I create private label products?

Q: Are your products safe and effective?

Q: What product categories do you offer?

Sample

Q: Can I get a sample with my own logo?

Q: Can I see the ingredient list before testing the samples?

Q: Can you customize samples based on my ingredients and desired effects?

Q: How long does it take to receive a sample?

Q: Is the sample free? How many can I get?

Q: What is the MOQ for samples?

Sample

Q: What is the shipping time for finished products?

Q: How long is the production lead time?

Q: What documents and certificates can you provide?

Q: Can I send my own packaging to be filled at your factory?

Q: Can I buy your products in bulk? What is the MOQ?

Payments

Q: What is the payment process?

Q: What payment methods do you accept?

Company

Q: Why choose us as your skincare customization partner?

Q: Where is your factory located? Can I visit?

Q: Are you a factory or a trading company?

Can't find the answers?

No problem—please contact us, and we’ll assist you with all your questions throughout the entire process of private label skincare and cosmetics.

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