FAQ Category: Orders
FAQ Category: Orders
FAQ Category: Orders
Q: What is the shipping time for finished products?
A: Shipping by sea typically takes 40-45 days; other methods like air or rail may vary.
Q: How long is the production lead time?
A: It generally takes 25-35 days for packaging production, plus 7-15 days for mass production after packaging is ready. Timing can be adjusted based on your order.
Q: What documents and certificates can you provide?
A: We can supply all necessary documents for customs and registration, such as MSDS, COA, stability reports, and certifications like halal or FDA.
Q: Can I send my own packaging to be filled at your factory?
A: Yes, but we need to test your packaging samples for compatibility before proceeding.
Q: Can I buy your products in bulk? What is the MOQ?
A: Yes, minimum order quantity starts at 50kg per product. For production, MOQ is typically 2,000 pieces; contact us for details.